RESPONSE TIME
Within 2 business days. From a human. Not a sequencer.
§ 01 ── CONTACT
One filter question.
Two-day response.
We don't drip-nurture. One or two conversations to figure out fit. If there is fit, we move directly into Phase 0 conversation. If there isn't, we tell you and refer you to better options.
§ 02 ── ONE FILTER QUESTION
Are you a founder, functional leader (product, engineering, finance, marketing, sales, operations), or chief of staff at an AI-native company — and ready for AI to be the operating system you run on, not a tool layered on top?
§ ── PRE-FLIGHT
We don't sell. We qualify.
Three doctrinal filters. Answer them honestly before writing. The substrate only earns its keep when the conditions hold.
- AI
AI-native company (AI is load-bearing in production).
- POST
Post-seed (5+ employees, methodology forming).
- HEADS
Decisions live in heads, calls, threads — not in systems.
→ ANSWER 3 TO SEE FIT · 0/3 ANSWERED
§ 03 ── FORM
Five fields. That's it.
FIG.C2 — STAGE IS THE ROUTING PRIMITIVE
The stage field is the routing primitive — it lets us calibrate the first response to your operational reality. If "Not sure / other," we'll figure it out together at the call.
── NOTIFY ME WHEN L1 EXPANSION SHIPS
§ 04 ── WHAT TO EXPECT
§ ── RESPONSE LEDGER · LIVE
2-BUSINESS-DAY SLA
- D0MON, JUN 29TODAY · INBOUND LOGGED
- D+1TUE, JUN 30TRIAGE · STAGE-ROUTED
- D+2WED, JUL 1REPLY · HUMAN
FIRST CALL
30–45 minutes. Discovery on your end (company, stack, operational reality, current pain). Discovery on our end (whether the substrate fits, whether we're the right team).
DECISION
By the end of the first call we usually know whether to schedule Phase 0 conversation. If not, we tell you directly and refer you elsewhere — we maintain a list of adjacent tools that might fit better.
§ END ── WE DON'T SELL · WE QUALIFY
We don't sell. We qualify.
── QUERYABLE.COMPANY